Privacy Policy

 

PRIVACY

All of our transactions are protected by powerful SSL encryption software. We guarantee that every transaction you makewill be 100% safe.

SECURITY

This Privacy and Usage Policy applies to your use of the website located at www.Gouboi.com, and any other online and mobile websites, blogs and mobile applications operated by Gouboi LLC and its affiliates (collectively, for purposes of this Privacy and Usage Policy and Terms of Use “Gouboi”) that are related to www.Gouboi.com (collectively, the “website”). This information is used to improve your shopping experience and to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold to any other non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with business partners that help this site function or assist us in fulfilling your order. This Privacy and Usage Policy only covers information collected on the website, and does not cover any information collected offline by Gouboi, including information collected at our partner department stores or freestanding stores.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties.

Information We Collect and How We Use It

We sometimes ask you for certain kinds of personal information to provide the services you request. This information includes:

Shopping - Through this website, you will be able to purchase Gouboi products. We ask for information such as your name, billing and shipping address, telephone number, email address and payment card information in order to process your purchase, confirm your order and ship the items to you. If you elect to be added to the Gouboi email list, we may use your contact information to communicate with you about our products, services and promotions.

Purchases - When you place an order, you will be asked to provide your credit card information.

Customer Service - If you contact our Customer Service center, we may ask for information such as your name, email address, mailing address, telephone number and if you choose to make a purchase, your credit card information. We use this information to assist you and to process your transaction. Purchases - When you place an order, you will be asked to provide your credit card information. Gouboi does not store your credit card information.

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive e-mail from Gouboi you may click on the unsubscribe link at the bottom of any email communication sent by us. Please allow us ten (10) business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Surveys, Sweepstakes and Promotions - On this website, you may be able to participate in surveys, sweepstakes and promotions. If you choose to participate in these promotions, we may request information such as your name, age, email address, mailing address, telephone number, and interests or product preferences. This information is used to enter you into our contests, sweepstakes and other promotions. By participating in our surveys, sweepstakes and promotions you give us consent to use this information to communicate with you about our products, services and promotions.

Information We Collect By Automated Means

Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about how you browse our website.

For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Cookies help us to improve our website and to deliver a better and more customized service. They enable us:

To estimate usage numbers and patterns

To store information about your preferences, and to allow us to customize our website according to your individual interests.

To speed up your searches and to recognize you when you return to our website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the website or unable to avail of any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

We also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

Use of Your Personal Information

We collect the information from our customers for various purposes, including:

Process transactions upon their request
Improve our stores, website, customers shopping experience and quality of service
Send communications about our products, services and promotions
Prevent and detect fraud and abuse
Process information or claims in connection with incidents at our stores
Enable our service providers to perform certain activities on our behalf
Comply with our legal obligations, policies and procedures and for internal administrative and analytic purposes.

Others with Whom We May Share Your Information

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone and (g) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this website or the public.

Links to other sites

While visiting our website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the Gouboi website. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Gouboi Privacy and Usage Policy. Please make sure you understand the other site's privacy policy before providing personal information.

User Content

Gouboi reserves the right to remove any User Content from the Website for any reason without prior notice.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of our site. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

“Your Consent

You acknowledge that this Privacy and Usage Policy is part of the Terms of Use and you agree that using our website signifies your assent to Gouboi's Privacy and Usage Policy and related terms of use provided above, is subject to all applicable laws, and is undertaken at your own risk. Gouboi reserves the right to change this Privacy and Usage Policy at any time, without advance notice. If we decide to change our Privacy and Usage Policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

SAFE HARBOUR PRIVACY POLICY

Gouboi’s practices regarding the collection, storage, transfer, use and other processing of personal information follow the Safe Harbour principles of notice, choice, onward transfer, access, security, data integrity, and enforcement.

HOW TO CONTACT US

If you have any questions about your privacy or security on our website, please contact us at customerservice@gouboi.com.